NS introduces batons for train security officers amid rising aggression
Utrecht, maandag, 23 februari 2026.
The Dutch Railways (NS) has started a trial equipping its onboard security officers with extendable batons. This move comes as reported incidents of aggression against staff rose sharply since the pandemic. Starting today, 75 security officers across four cities begin specialized training in the weapon’s use. They will only carry it during duties from late April onward. The tool may only be used proportionally in threatening situations. All main conductors will also receive bodycams this year. The pilot runs for one year to assess whether carrying the baton improves personal safety for frontline workers interacting daily with the public.
trial launch and regional scope
The trial begins today, February 23, 2026, involving security personnel from NS’s Safety & Service division stationed in Rotterdam, The Hague, Zwolle, and Den Bosch [1]. These regions were selected due to elevated reports of disturbances on trains and platforms [2]. Seventy-five of approximately 680 NS security officers will undergo specialized instruction in using the extendable baton [1][2]. The rollout is phased, with no immediate arming of staff [3]. Full deployment is scheduled for late April 2026 [1][2].
training and proportional use requirements
Before receiving the baton, participants must complete mandatory training [1][3]. This includes protocols for identifying escalating threats and determining appropriate responses [1]. Emphasis is placed on proportional force; officers are instructed that the baton is strictly defensive and should only be drawn in imminent danger [1][3]. According to NS director of social safety, Itai Birger, disproportionate use would contradict company values and legal frameworks [1]. The policy aligns with national regulations governing non-lethal tools [GPT].
rising aggression drives new measures
Incidents of verbal and physical aggression against NS employees increased significantly post-pandemic [1][3]. In 2023, there were 1,132 recorded cases compared to 1,095 in 2024 [3]. While overall injuries decreased slightly by -10.059% between those years, frontline roles such as security officers saw an 11% rise in exposure to violence [3]. This contrast underscores growing risks despite broader trends [3]. “This level of aggression is completely unacceptable,” stated Birger [1][3].
complementary safety initiatives
Alongside the baton trial, all chief conductors will be equipped with body cameras this year [1][2][3]. Video evidence aims to support incident reporting and investigations [2]. Additionally, the Ministry of Infrastructure and Water Management collaborates with ProRail on a station safety action plan backed by 20 million euros [1][2][3]. NS also advocates for expanded authority allowing security agents to independently verify identities through access to driver’s license and foreign nationals databases [3].
evaluation timeline and accountability
The pilot program will run for twelve months before formal assessment [1][2]. NS intends to analyze both quantitative metrics—such as changes in reported aggression—and qualitative feedback from staff and passengers [3]. Independent review will determine if the presence of batons enhances officer safety without increasing escalation risks [GPT]. Findings will inform decisions on potential nationwide implementation or adjustments to usage policies [1][3]. Public transparency regarding outcomes is expected [GPT].