Dille & Kamille recalls heat-resistant glasses after burst reports
Nederland, donderdag, 5 februari 2026.
Dille & Kamille has issued a new recall for several types of glassware sold as heat-resistant. These glasses may shatter when exposed to hot liquids, posing a burn risk. This is the second such warning in months. Affected products include mugs and drinking glasses with handles, sold since January 2024. The fault appears linked to sudden temperature changes. Customers are urged not to use the items and return them to any store. No receipt is required for a full refund. Specific batch numbers are listed online. Safety agencies confirm the hazard. Consumers who lent or gifted these glasses should spread the alert. More details are available on the company’s official service page.
recalled glass types identified
The current recall targets four specific glass products sold under the Dille & Kamille brand. These are the 500-milliliter handled glass, the 350-milliliter coffee mug, the 0.32-liter tea glass, and the 400-milliliter handled glass [1]. All were marketed as being resistant to high temperatures but pose a potential danger due to unexpected breakage [2]. The affected models share a common design feature—the presence of a handle—which does not prevent structural failure upon thermal stress [3].
thermal shock causes spontaneous fractures
These glasses can crack or shatter instantly when hot liquid is poured into them, particularly if the glass is at room temperature or colder [1]. Such rapid expansion creates internal stresses that exceed the material’s limits, leading to fragmentation [2]. Shards flying outward increase injury risks beyond scalding alone [3]. Though labeled heat-resistant, the manufacturing quality failed to meet performance expectations under real-world conditions [4]. This flaw remained undetected until consumer complaints prompted investigation [5].
nationwide alert following prior incident
This marks the second similar recall within six months, raising concerns about quality control across product lines [1]. In December 2025, four other glass types underwent identical withdrawal procedures for matching defects [2]. Regulatory bodies confirmed both episodes involved mislabeled thermal resistance properties [3]. The recurrence suggests systemic issues rather than isolated production errors [4]. Authorities are now reviewing broader oversight mechanisms for imported household goods [5].
refund offered without proof of purchase
Customers need no longer present receipts to receive a full refund on the defective glassware [1]. Any store location operated by Dille & Kamille will accept returns regardless of where the item was originally bought [2]. Individuals who gave away, loaned, or resold the glasses are asked to pass along the warning message [3]. Company representatives emphasized public safety over transaction records during media briefings [4]. Refunds apply solely to units bearing specified lot numbers published online [5].
consumers advised to verify lot numbers
Only glasses marked with particular batch identifiers are subject to the recall notice [1]. The official Dille & Kamille customer support site lists all relevant lot codes for public reference [2]. Products lacking these identifiers remain considered safe for normal usage [3]. However, anyone uncertain about their glass’s status is encouraged to err on the side of caution and discontinue use immediately [4]. Direct inquiries can be made through the company’s service portal accessible online [5].